Managed Detection & Response (MDR) Services
Detect and respond to endpoint and identity-based threats before they can cause serious damage. Charles IT combines MDR and ITDR to detect malicious activity across devices and cloud accounts and respond quickly to help remediate threats.
Common Detection & Response Challenges
Cyber threats can reach your business through endpoints, employee credentials, cloud accounts, third-party software, and malicious downloads. MDR and ITDR help identify suspicious activity that traditional security tools may miss.
Malicious Downloads
Programs and malicious files can slip past traditional antivirus and become installed on employee devices.
Phishing & Credential Exposure
Employees can fall for phishing attacks that expose sensitive company credentials.
Cloud Account Takeovers
Attackers may attempt to access cloud accounts using stolen or compromised credentials.
Suspicious Sign-Ins
Impossible travel, man-in-the-middle attacks, and other unusual sign-in activity can indicate an identity-based threat.
Detect & Respond to Threats Around the Clock
Charles IT’s MDR and ITDR solutions help detect malicious activity across endpoints and cloud accounts and respond quickly to help remediate threats.
Schedule a consultation today to see how we can help.
What’s Included in Our MDR & ITDR Services
Security capabilities designed to detect malicious activity across endpoints and cloud accounts and support rapid response when threats are identified.
Detection
Behavioral AI identifies malicious actions across devices and accounts, while cloud account monitoring detects takeover attempts, phishing compromises, and suspicious logins.
Prevention
Endpoint protection stops attacks in real time before they spread, while identity monitoring alerts on anomalies such as impossible travel, credential theft, and unauthorized access.
Response
Malicious activity is reversed and removed so devices can heal themselves in real time. SOC analysts investigate and act on alerts 24/7, including blocking known-bad IPs, programs, and logins.
MDR & ITDR for Compliance
MDR and ITDR can help organizations support security requirements involving threat detection, monitoring, incident response, and protection of devices and accounts.
HIPAA
Support protection of health information by guarding endpoints against malware and detecting suspicious logins, account compromises, and phishing attempts in the cloud.
ITAR & DFARS
Support continuous monitoring and incident response with 24/7 SOC oversight and remediation of endpoint and identity-level threats.
PCI DSS
Help protect payment card data by preventing endpoint compromise and detecting credential theft and account abuse that could expose cardholder information.
Frequently Asked Questions
If you’ve got questions, we can help.
Call in and talk to a US-based, real person on our customer service team.
1 (860) 344-9628 Middletown
1 (203) 363-0011 Stamford
1 (757) 420-5150 Chesapeake
1 (401) 272-9262 Providence
What is Identity Threat Detection and Response (ITDR)?
ITDR focuses on identity and cloud account threats, including suspicious logins, credential theft, phishing compromises, and account takeover attempts.
What is the difference between MDR and ITDR?
MDR helps protect endpoints from malicious activity, while ITDR focuses on threats involving identities and cloud accounts. Charles IT combines both to provide protection across devices and accounts.
Does Charles IT monitor MDR and ITDR alerts 24/7?
Yes. SOC analysts investigate and act on alerts 24/7.
What types of threats can MDR and ITDR detect?
The solution is designed to identify malicious endpoint activity and identity-based threats such as malware, suspicious logins, credential theft, phishing compromises, and account takeover attempts.
Can MDR and ITDR support compliance requirements?
Yes. These services can support security requirements involving monitoring, detection, incident response, and protection of sensitive information across endpoints and accounts.