Managed Security That Actually Reduces Risk
Identify, prioritize, and remediate security risks with one team connecting your IT, cybersecurity, and compliance efforts.
Charles IT provides managed security services for organizations facing regulatory pressure, cyber insurance requirements, limited internal resources, or growing concerns about their security posture.
Managed Security That Goes Beyond Alerts
Tools can identify vulnerabilities. Reducing risk requires knowing what matters, fixing it, and verifying the result. Charles IT connects security expertise and remediation support with your IT and compliance efforts, creating clear ownership from finding to resolution.
One Team From Detection Through Remediation
Charles IT helps manage the work between discovering a vulnerability and resolving it.
Continuous Visibility
Internal and external vulnerability management helps uncover weaknesses across the environment. Depending on the selected service level, this may include recurring scans, security monitoring, proactive threat hunting, and penetration testing.
Risk-Based Prioritization
Not every finding carries the same level of risk. Charles IT helps organize vulnerabilities by severity, exposure, business context, and remediation priority so your team can focus on the issues that matter most.
Actionable Remediation
Charles IT does not simply deliver a report and leave the rest to you. We help coordinate and perform applicable remediation work, track progress, and maintain accountability for unresolved findings.
Compliance-Aligned Security Work
Compliance guidance can identify what a framework expects. Managed security helps support the technical work behind those expectations and align vulnerability management, testing, remediation, and reporting with applicable requirements.
Schedule a consultation today to see how we can help.
Why Organizations Need Managed Security
Charles IT provides Managed Security as an extension of our managed IT support. This combined model gives our team the access, context, and responsibility needed to move security findings into remediation.
Security does not improve because another dashboard was added. It improves when the same accountable partner can identify a risk, make the necessary IT changes, and verify the result.
Managed Security may be the right addition when:
Choose the Right Level of Managed Security
Charles IT offers two managed security service levels. The right fit depends less on company size than on why you are investing, how quickly findings must be addressed, and how much ongoing oversight your organization needs.
Choose Core when: An external requirement is driving the need, quarterly oversight is appropriate, and your organization needs an economical way to manage vulnerabilities and testing.
Choose Comprehensive when: Security is a leadership priority, the environment requires closer attention, and your organization wants faster remediation and more proactive oversight.
| Service or feature | Core | Comprehensive |
|---|---|---|
|
Quarterly internal and external vulnerability scanning |
Included | Included |
|
Vulnerability prioritization and remediation tracking |
Included | Included |
|
Remediation support for critical and high findings |
Included | Included |
|
Automated recurring penetration testing |
Included | Included |
|
Semiannual penetration-testing reporting |
Included | Included |
|
Quarterly security reporting and reviews |
Included | Included |
|
Quarterly deep dives into selected areas of the technology stack |
Included | Included |
|
Strategic security planning |
Included | Included |
|
Regulatory alignment support |
Included | Included |
|
Ongoing internal and external vulnerability management |
Not included | Included |
|
Proactive vulnerability prioritization and remediation |
Not included | Included |
|
Accelerated remediation service-level objectives |
Not included | Included |
|
Proactive threat hunting
|
Not included | Included |
|
Monthly reporting and security meetings |
Not included | Included |
|
Quarterly deep dives into critical areas of the technology stack |
Not included | Included |
Talk Through Your Security Priorities
Tell us what is driving the conversation. We will help you determine which service level and next step make sense.
Frequently Asked Questions
If you’ve got questions, we can help.
Call in and talk to a US-based, real person on our customer service team.
1 (860) 344-9628 Middletown, CT
1 (203) 363-0011 Stamford, CT
1 (757) 420-5150 Chesapeake, VA
1 (401) 272-9262 Providence, RI
How is managed security different from managed IT?
Managed IT focuses on the availability, performance, support, and day-to-day management of technology. Managed security adds specialized processes for identifying, prioritizing, testing, and remediating security risk. Charles IT connects the two so security recommendations can move into technical action without creating unnecessary handoffs.
Does managed security include penetration testing?
Managed Security Core includes automated recurring penetration testing with semiannual reporting. The testing approach for Comprehensive is more strategic and is not defined solely by an automated tool. Charles IT will confirm the appropriate testing scope based on the selected service and the organization’s requirements.
What happens during managed security onboarding?
Onboarding includes tool deployment, an initial environmental scan, and remediation planning. Initial findings are addressed through remediation or documented risk-acceptance decisions before the service moves into its ongoing scanning, reporting, testing, and improvement cadence.