Charles IT 360
IT, Security, and Compliance. One Connected Strategy.
Charles IT 360 brings IT Support, Managed Security, and Managed Compliance into one coordinated service model. Choose the support your organization needs today, with a clear path to connect additional expertise as your technology, risk, and regulatory needs change.
What Is Charles IT 360?
Charles IT 360 is the integrated approach behind Charles IT’s IT Support, Managed Security, and Managed Compliance services. Organizations can engage Charles IT for IT Support or Managed Compliance independently, then connect services as their needs grow.
Managed Security is delivered alongside IT Support, creating a direct connection between security guidance and the technology environment being managed. Clients using all three services receive strategic oversight from a virtual Chief Information Officer, or vCIO, instead of a standard Account Manager.
The result is flexibility without fragmentation: clients can choose the services they need while gaining greater coordination as more responsibilities come together.
IT Support
IT Support can be purchased as a standalone service for organizations that need reliable day-to-day support, technology management, or additional capacity for an internal team.
Managed Compliance
Managed Compliance can also be purchased independently. It gives organizations ongoing guidance for understanding applicable requirements, identifying gaps, coordinating priorities, and supporting continued readiness.
IT Support With Managed Security
Managed Security is paired with IT Support, connecting security oversight with the team responsible for managing and supporting the technology environment. This reduces the chance that security findings will stall between separate providers or scopes of responsibility.
The Full Charles IT 360 Relationship
Organizations using IT Support, Managed Security, and Managed Compliance receive a vCIO instead of a standard Account Manager.
The vCIO serves as the strategic point of alignment across technology, security, compliance, and business priorities. That gives leadership a more connected view of the environment and a clearer path for deciding what should happen next.
Schedule a consultation today to see how we can help.
One Model, Built to Grow With You
Not every organization needs all three services on day one. The value of Charles IT 360 is that each service can connect to a broader strategy when the need arises.
A company may begin with IT Support and add Managed Security as its risk profile changes. Another may start with Managed Compliance to address an immediate requirement. An organization with more complex technology, security, and regulatory responsibilities may benefit from bringing all three together under vCIO leadership.
That flexibility helps clients avoid rebuilding their provider model every time the business changes.
Frequently Asked Questions
If you’ve got questions, we can help.
Call in and talk to a US-based, real person on our customer service team.
1 (860) 344-9628 Middletown, CT
1 (203) 363-0011 Stamford, CT
1 (757) 420-5150 Chesapeake, VA
1 (401) 272-9262 Providence, RI
Why is Managed Security paired with IT Support?
Managed Security is most effective when security priorities connect directly to the technology environment and the team responsible for managing it. Pairing Managed Security with IT Support helps reduce handoff gaps and provides clearer ownership when security findings require technical action.
What changes when we use all three services?
Clients using all three services receive a vCIO who provides an additional layer of strategic guidance, aligning technology, security, compliance, and business priorities while building on the coordination and support provided through Charles IT’s account management model.
