Charles IT- IT Trainee Program

Build real-world IT skills, earn industry certifications, and start your technology career with a paid, hands-on 12-week training program.

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Start Your IT Career with Hands-On Experience

The Charles IT Trainee Program is a paid, 12-week program designed to help aspiring IT professionals build the technical and customer service skills needed to succeed in IT support. You’ll combine structured learning, hands-on experience, certification preparation, and guidance from experienced Charles IT team members.

12 Weeks
Paid, hands-on IT training
8–12
Trainees per class

What You’ll Learn

Build a strong foundation in technical support while developing the communication and problem-solving skills you’ll use throughout your IT career.

IT Trainee Program Requirements

What We’re Looking For

You don’t need years of IT experience to start building your career. We’re looking for motivated people who are ready to learn, solve problems, and work as part of a team.

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Education

High school diploma or equivalent

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Age

At least 18 years old

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Work Authorization

Authorization to work in the U.S. without visa sponsorship

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Driver's License

Valid driver’s license in good standing

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Program Commitment

Ability to commit to 40 hours per week throughout the 12-week program

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Communication

Strong communication and customer service skills

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Organization

Good organization and time management

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Problem Solving

Strong analytical and problem-solving abilities

What Does It Take to Graduate?

Completing the program means demonstrating both technical growth and the people skills needed to succeed in a client-focused IT environment.

Ready to Learn More?

Check out our careers page for current openings

Frequently Asked 
Questions

If you’ve got questions, we can help.

Call in and talk to a US-based, real person on our customer service team.

 

1 (860) 344-9628 Middletown, CT

1 (203) 363-0011 Stamford, CT

1 (757) 420-5150 Chesapeake, VA

1 (401) 272-9262 Providence, RI

 

Do I need previous IT experience to apply for the Charles IT IT Trainee Program?

Previous professional IT experience is not necessarily required. The program is designed for motivated candidates who have an interest in technology, strong problem-solving and communication skills, and a willingness to learn. Existing Microsoft or CompTIA certifications are a plus.

The program runs for 12 weeks and requires a full-time commitment of approximately 40 hours per week.

Yes. The IT Trainee Program is a paid training program designed to give participants structured learning and practical IT experience while they develop their skills.

Trainees develop foundational skills in hardware and software troubleshooting, networking, cybersecurity, Microsoft technologies, customer service, and professional IT support. The program also includes certification preparation and hands-on learning.

The program includes preparation and support for approved foundational Microsoft and CompTIA certifications. Specific certification paths may vary based on the program and individual development plan.

Completing the program does not guarantee employment. Successful trainees may be considered for available positions based on their performance, program completion, business needs, and current openings.